Shipping Policy
This Shipping Policy (“Policy”) outlines the terms and conditions governing the shipping of products purchased from Wholesale Liquidation Pallet (“Company,” “we,” “us,” or “our”) through our website wholesaleliquidation.xyz (“Website”). By placing an order and using our services, you (“Customer,” “you,” or “your”) agree to comply with this Policy.
Shipping Methods and Timeframes
We strive to provide efficient and reliable shipping services to our customers. We currently offer the following shipping methods within the United States:
- Standard Shipping: Orders shipped via Standard Shipping are typically delivered within 5-7 business days from the date of shipment.
- Express Shipping: For customers who require expedited delivery, we offer Express Shipping. Orders shipped via Express Shipping are typically delivered within 1-3 business days from the date of shipment.
Please note that the delivery timeframes mentioned above are estimates and may be subject to occasional delays beyond our control, such as during peak seasons or unforeseen circumstances.
Shipping Charges
Shipping charges are determined based on various factors, including the weight, dimensions, and destination of the package. The applicable shipping charges will be calculated and displayed at checkout before you confirm your purchase. Additional charges may apply for expedited shipping options. We reserve the right to update our shipping charges at any time without prior notice, but such changes will not affect orders that have already been placed.
Order Processing Time
Once your order has been successfully placed and payment has been verified, we will process your order within [Enter Processing Time] business days. Processing times may vary depending on factors such as order volume and product availability. Orders placed on weekends or public holidays will be processed on the next business day.
Shipment Confirmation and Tracking
Once your order has been shipped, we will send you a shipment confirmation email containing the tracking number and a link to track your package. You can also find this information by logging into your account on our Website. It is your responsibility to ensure that the shipping address provided is accurate and complete. We are not responsible for any delays or issues caused by incorrect shipping information provided by the customer.
International Shipping
At this time, we only offer shipping within the United States. We do not ship internationally, including U.S. territories and APO/FPO addresses. We apologize for any inconvenience this may cause.
Order Modifications and Cancellations
Once an order has been placed, modifications or cancellations may not be possible. If you need to make any changes to your order, please contact our customer support team immediately at [Enter Customer Support Contact Information]. We will do our best to accommodate your request, but we cannot guarantee that changes can be made after an order has been processed.
Lost or Damaged Shipments
While we take great care in packing and shipping your orders, there may be rare instances where a package is lost or damaged during transit. If your package is lost or arrives damaged, please contact our customer support team within [Enter Timeframe] days of receiving your order. We will work with you to resolve the issue and initiate a claim with the shipping carrier if necessary.
Returns and Exchanges
For information on our return and exchange policy, please refer to our Returns and Exchanges Policy available on our Website.
Compliance with Laws and Regulations
We comply with all applicable laws and regulations regarding the shipping of products. It is your responsibility to ensure that any products you purchase comply with the laws and regulations of your jurisdiction. We reserve the right to refuse or cancel an order if we believe it violates any laws or regulations.
Contact Information
If you have any questions or concerns about our Shipping Policy, please contact our customer support team.
